Certificate of guarantee
All our 9k, 14k, 18k items, with or without natural or lab grown diamonds, precious or semi-precious stones, or pearls are accompanied by our certificate of guarantee.
All silver and stainless-steel items are accompanied by a certificate of origin.
Design your piece
Our experts can design and bring to life your ideal dream piece. To request a quotation from our team, please send us an email at [email protected].
Storage
When you’re not wearing precious jewellery, they still require attention. Please keep your diamond jewellery in a fabric lined jewellery case, or a box with compartments or dividers. If you prefer to use ordinary boxes, please wrap each piece individually in tissue paper. Do not place your diamond jewellery all together in a single drawer or jewellery case to prevent the jewellery from scratching each other.
General Care
Even though you may wear your diamonds (e.g., your engagement ring) all day, you should still give thought to their care. Don’t wear your jewellery when you’re doing rough work. Even though a diamond is durable, it can still be chipped. Don’t let your jewellery come in contact with a chlorine bleach when you’re doing household work as it can damage and discolour the mounting. It’s advisable to have your diamond jewellery serviced at least once a year for wear and tear.
Cleaning
Diamonds are dulled by skin oil, soap, cosmetics, cooking grease etc. clean diamonds sparkle because the maximum amount of light can enter and return brighter. At Carats, we would be happy to clean your jewellery for you free of charge. Just visit one of our stores and we would be happy to assist you.