ONLINE ORDER

Payment in whole, by credit card or debit card, is required before dispatch of goods.
Once payment has been received by us, we will confirm that your order has been accepted by sending a confirmation email to you at the email address you provide in your online order form.
Goods supplied by Carats Jewellers  to customers remain the property of the company, until paid for in full by the customer.

Warranty does not cover the loss or theft of any pieces. We would advise you to contact your insurance provider to make a claim with them directly. We are happy to provide any proof of purchase information that you may need. To request this information, please contact our Customer Care Team.

TELEPHONE ORDERS

Orders can be placed over the telephone by calling our customer service team on 

 +357 24622200 (International)

 77777798 (only Cyprus)

Card details will be processed using our online secure visa payment process.